Frequently Asked Questions
Everything you need to know about shopping with Apothe Kary.
What is the standard shipping time for orders?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-7 business days depending on your location within the continental United States.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unopened packaging to be eligible for a full refund, excluding shipping costs.
Are your products ethically sourced?
Yes, Apothe Kary is committed to quality and sustainability. We work exclusively with suppliers who adhere to strict ethical manufacturing and fair labor practices.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we only ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.